USABILITY EVALUATION OF SATUSEHAT APPLICATION USING USABILITY TESTING METHOD

Analisis Keefektifan dan Kepuasan Pengguna Aplikasi SatuSehat melalui Metode Pengujian Kebergunaan

  • Faiz Rizki Saputra Universitas Syarif Hidayatullah Jakarta
  • Nia Kumaladewi Universitas Islam Negeri Syarif Hidayatullah Jakarta
Keywords: SatuSehat, User Evaluation, Usability Testing

Abstract

SatuSehat is an application created and developed by the government of the Republic of Indonesia with the aim of controlling and tracking the spread of Coronavirus Disease (Covid-19). SatuSehat application has a main feature, namely location tracking, which requires community participation as users to report each other's locations when they travel. This aims to track the location and history of contact with people with Covid-19. However, in its use and implementation, users face various problems such as slow and difficult to understand application responses, unclear information, and frequent application problems that suddenly close. This research was conducted to evaluate the usability value of the SatuSehat application. The research method used was the SUS method by giving a questionnaire consisting of 10 questions related to the SatuSehat application to 38 respondents in the initial study. Based on this research, 7 improvement recommendations were obtained which were then implemented in the SatuSehat application. The final result shows an average value of 61.7 (Grade D). After calculating the usability value of each respondent, the final result is 61.7 (Grade D).

Downloads

Download data is not yet available.

References

R. Pakpahan and Y. Fitriani, “Analisa Pemafaatan Teknologi Informasi Dalam Pemeblajaran Jarak Jauh Di Tengah Pandemi Virus Corona Covid-19,” JISAMAR (Journal Inf. Syst. Applied, Manag. Account. Researh), vol. 4, no. 2, pp. 30–36, 2020.

SatuSehat, “SatuSehat,” 2020. https://satusehat.kemkes.go.id/dashboard/

C. M. Bepa, S. J. Salma, and Y. Aparacitta, “Efektivitas Instruksi dan Surat Edaran Menteri terhadap Kewajiban Penggunaan Aplikasi SatuSehat,” Jurist-Diction, vol. 5, no. 1, p. 35, 2022, doi: 10.20473/jd.v5i1.32868.

Fathiyah Isbaniah and Agus Dwi Susanto, “Pneumonia Corona Virus Infection Disease-19 (COVID-19),” J. Indones. Med. Assoc., vol. 70, no. 4, pp. 87–94, 2020, doi: 10.47830/jinma-vol.70.4-2020-235.

I. Definisi, “Asuhan Keperawatan Pada Klien,” vol. c, 1989

D. Herdiana, “Aplikasi Peduli Lindungi: Perlindungan Masyarakat Dalam Mengakses Fasilitas Publik Di Masa Pemberlakuan Kebijakan Ppkm,” J. Inov. Penelit., vol. 2, no. 6, pp. 1685–1694, 2021.

E. Haerani and A. Rahmatulloh, “Analisis User Experience Aplikasi SatuSehat untuk Menunjang Proses Bisnis Berkelanjutan,” J. SATIN (Sains dan Teknol. Informasi), vol. 7, no. 2, pp. 01–10, 2021, doi: 10.33372/stn.v7i1.762.

Statcounter, “Mobile Operating System Market Share Indonesia,” 2022. https://gs.statcounter.com/os-market-share/mobile/indonesia

J. S. Dumas and J. E. Fox, “Usability Testing,” Human–Computer Interact. Handb., pp. 1221–1241, 2020, doi: 10.1201/b11963-ch-53.

G. P. Krueger, “Book Review: Handbook of Human Factors and Ergonomics,” Ergon. Des. Q. Hum. Factors Appl., vol. 24, no. 1, pp. 35–35, 2016, doi: 10.1177/1064804616629925.

J. R. P. Pradhana et al., “Pengujian Usability untuk Mengetahui Kepuasan Pengguna pada Website Perpustakaan Institut Teknologi Telkom Purwokerto,” J. ICTEE, vol. 2, no. 1, pp. 36–41, 2021, [Online]. Available: https://ejurnal.teknokrat.ac.id/index.php/ictee/article/view/1038.

U. W. Internasional, “Pengukuran Usability E-Learning berbasis Moodle di Universitas Wanita Internasional Menggunakan USE Questionnaire,” vol. 12, no. 4, pp. 1–15, 2022, doi: 10.34010/jati.v12i1.

A. Saputra, “Penerapan Usability pada Aplikasi PENTAS Dengan Menggunakan Metode System Usability Scale (SUS),” JTIM J. Teknol. Inf. dan Multimed., vol. 1, no. 3, pp. 206–212, 2019, doi: 10.35746/jtim.v1i3.50.

T. & Francis, International Encyclopedia of Ergonomics and Human Factors. CRC Press, 2000. [Online]. Available: https://www.google.co.id/books/edition/International_Encyclopedia_of_Ergonomics/ 0U1ZDwAAQBAJ?hl=id&gbpv=0

Published
2023-10-29
How to Cite
Rizki Saputra, F., & Kumaladewi, N. (2023). USABILITY EVALUATION OF SATUSEHAT APPLICATION USING USABILITY TESTING METHOD: Analisis Keefektifan dan Kepuasan Pengguna Aplikasi SatuSehat melalui Metode Pengujian Kebergunaan. JURNAL PERANGKAT LUNAK, 5(3), 240-250. https://doi.org/10.32520/jupel.v5i3.2646