PENGARUH E-SERVICE QUALITY TERHADAP E-CUSTOMER SATISFACTION PENGGUNA JASA LAYANAN ONLINE ‘GUDDEY’ DI TEMBILAHAN. JURNAL ANALISIS MANAJEMEN, [S. l.], v. 5, n. 1, p. 32–44, 2019. DOI: 10.32520/jam.v5i1.703. Disponível em: https://ejournal.unisi.ac.id/index.php/jam/article/view/703. Acesso em: 4 oct. 2026.